How long does the FBA prep process take?
Our standard processing
time is 24-48 hours after receiving your inventory. For urgent
shipments, we offer same-day processing at an additional fee. The total
timeline from factory to Amazon depends on your chosen shipping method.
Do you have minimum order requirements?
No, we work with businesses
of all sizes. Whether you're shipping 50 units or 50,000 units, our FBA
prep services are scalable to meet your needs without minimum order
requirements.
How do I track my inventory and shipments?
You'll receive access to
our real-time tracking portal where you can monitor your inventory from
receipt at our facility through preparation and shipping. We provide
regular updates and notifications at each step of the process.
What happens if Amazon rejects my shipment?
With our 100% compliance
guarantee, we take full responsibility if Amazon rejects your shipment
due to prep errors on our part. We'll cover any rejection fees and
rework the shipment at our expense to ensure it meets Amazon's
requirements.
Can you work directly with my supplier in China?
Yes, we can coordinate
directly with your Chinese suppliers. Many of our clients have us pick
up products straight from factories, which eliminates a shipping leg and
reduces costs. We can also help with quality control at the factory
level.
Which Amazon marketplaces do you ship to?
We ship to all active
Amazon marketplaces worldwide, including the US, Canada, Mexico, UK,
Germany, France, Italy, Spain, Netherlands, Sweden, Japan, Australia,
Singapore, India, Brazil, and the UAE. Our shipping network is optimized
for each destination.
How do you handle customs clearance?
We provide end-to-end
customs clearance services as part of our shipping solutions. Our team
handles all necessary documentation, duties, and taxes, ensuring smooth
clearance at destination countries.
What quality control measures do you implement?
We offer multiple levels of
quality control, from basic visual inspections to comprehensive
AQL-standard inspections with detailed reports. Our QC team is trained
specifically on Amazon's requirements and your product specifications.
