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Cash on Delivery · SE Asia & Middle East · Est. 2010

Half your target market doesn't trust online payments.
COD turns that into a sale.

In Southeast Asia and the Middle East, millions of shoppers won't enter a credit card number online. They'll buy the product, but only if they can pay the courier in cash when it arrives. If you don't offer cash on delivery, you're not competing. You're invisible to the biggest buyer segment in the fastest-growing ecommerce markets on earth.

Our COD fulfillment service ships from our Shenzhen warehouse. Your local courier delivers the product, collects the cash, and we settle the funds to your account weekly. You sell. We ship. The courier collects.

15+
Years
Operating
9
COD
Countries
Weekly
Payment
Settlement
$0
Receiving
Fees
Malaysia & Thailand
Indonesia & Vietnam
Philippines
Saudi Arabia & UAE
Hong Kong & Taiwan
Weekly Settlement
Cash + POS + Mobile Wallet
Cash on delivery in Southeast Asia — local courier handing ecommerce package to customer at doorstep while collecting cash payment
The Numbers Behind COD

You're losing sales in markets where most buyers won't pay upfront

Cash on delivery isn't a workaround. In Southeast Asia and the Middle East, it's the default payment method for hundreds of millions of online shoppers.

Southeast Asia

80%+of ecommerce players in Vietnam and the Philippines offer COD

SE Asia ecommerce hit $270 billion in 2025 and is growing at over 20% annually. Credit card penetration is low across much of the region. In Indonesia, Vietnam, and the Philippines, cash-based payments still dominate online retail. Offering COD in these markets can increase your conversion rate by 1.5x to 3.5x compared to prepaid-only checkout.

Middle East

45%of Middle East online shoppers still choose COD

The Middle East ecommerce market is worth $147 billion and heading to $203 billion by 2029. Only 48% of adults in the region hold a formal bank account. In Egypt, Jordan, and parts of Saudi Arabia, COD remains the most trusted way to buy online. Shoppers don't distrust your product. They distrust the payment infrastructure. COD removes that barrier.

Customer opening ecommerce package received via cash on delivery — product inspection at home after paying courier in Southeast Asia
COD Country Coverage

Where we deliver COD from our Shenzhen warehouse

Local courier partners in every market. Cash collection at the door. Funds settled to your account on a weekly cycle.

Southeast Asia

Largest COD ecommerce region globally
🇲🇾 Malaysia 🇹🇭 Thailand 🇮🇩 Indonesia 🇻🇳 Vietnam 🇵🇭 Philippines 🇭🇰 Hong Kong 🇹🇼 Taiwan

Middle East

Highest average order value COD markets
🇸🇦 Saudi Arabia 🇦🇪 United Arab Emirates More countries coming 2026
Cash on delivery in Saudi Arabia — courier delivering ecommerce package at residential entrance, customer reviewing product before payment
COD order dispatch at Shenzhen warehouse — workers sorting and labelling packages by country for cash on delivery shipment to Southeast Asia and Middle East
The COD Process

How cash on delivery fulfillment from China works, step by step

From your product listing to cash in your account. One warehouse. One system. Weekly settlement.

1

Your customer places a COD order

On your Shopify store, your landing page, or any ecommerce platform. The order syncs to our system. The customer selected "pay on delivery" at checkout.

Automatic sync
2

We pick, pack and ship from Shenzhen

Your inventory is already stored in our warehouse. We pick, pack (branded packaging available), and hand the shipment to the local carrier for the destination country.

Same-day dispatch
3

Local courier delivers and collects cash

The courier attempts delivery. Your customer inspects the package and pays in cash, by POS card, or via mobile wallet. The courier records the collection.

Cash + POS + Wallet
4

Successful delivery confirmed

Tracking updates show delivered and paid. If the customer refuses, the package returns to origin. We track refusal rates by country and product so you can optimise your ad targeting.

Full tracking
5

Collected funds pooled by carrier

Your local courier partner pools all successful COD collections from your deliveries. Amounts are reconciled against your dispatch records in our system.

Reconciled daily
6

Funds settled to your account weekly

Collected cash is remitted to your designated account on a weekly settlement cycle. Online statements show every order, every collection, every settlement. No guesswork.

Weekly payout
Why Run COD from China

Your products are sourced in China. Your COD customers are in SE Asia. The shortest path between them runs through Shenzhen.

💰

Skip the middleman warehouse entirely

No need to ship bulk inventory to a regional 3PL in Malaysia or Dubai first. We ship individual COD orders direct from Shenzhen to your customer. One fewer warehouse in the chain. One fewer bill.

📋

COD and prepaid orders from the same stock

Run COD campaigns to SE Asia, prepaid Shopify orders to the US, and FBA replenishments to Amazon. All from one inventory pool in one Shenzhen warehouse. No split stock. No duplication.

📊

RTO tracking that actually helps you

Return-to-origin rates are a fact of COD commerce. We track your refusal rates by country, carrier, and product SKU so you can see which ads, which products, and which markets are converting. That data is worth more than the few percent of orders that bounce.

🔒

Carrier-grade cash security

Established local carriers (SF Express, Taqbin, YTO and others) handle every COD collection through audited cash processes. They pool, reconcile, and settle through formal banking channels. Not envelopes of cash.

Mobile wallet payment at COD delivery — customer scanning QR code on courier handheld device to complete cash on delivery order via digital wallet

COD Collection Methods by Market

MalaysiaCash, POS, Online Transfer
ThailandCash, PromptPay, POS
IndonesiaCash, GoPay, OVO
VietnamCash, MoMo, ZaloPay
PhilippinesCash, GCash, POS
Saudi ArabiaCash, STC Pay, mada POS
UAECash, Apple Pay, POS
Payment Settlement

Your courier collects the cash. We get it to your account. Every week.

COD only works if the money actually reaches you. Our settlement system tracks every delivery, every collection, and every refusal. Online statements update in real time. Funds hit your account on a predictable weekly cycle.

Get COD Settlement Details →
COD payment settlement dashboard — order-level cash collection tracking, weekly settlement amounts and delivery success rates by country
💰

Weekly Settlement

Collected funds remitted to your account every week. Flexible cycles available for high-volume merchants.

📈

Real-Time Statements

Every order, collection, refusal, and settlement visible in your online dashboard. No waiting for monthly reports.

💳

Up to $500 Per Order

COD collection amount per single shipment up to US $500. Covers the vast majority of ecommerce price points in SE Asia and Middle East.

🔒

Advance Payment Option

For qualifying merchants, advance payment available to accelerate capital turnover. Ask about eligibility during onboarding.

Frequently Asked

Questions sellers ask before launching COD from China

What is COD fulfillment from China?
Cash on delivery fulfillment from China means your products are stored in our Shenzhen warehouse and shipped to customers who pay the courier in cash (or mobile wallet, or POS card) when the package arrives at their door. We handle warehousing, picking, packing, and shipping. Local courier partners collect payment and settle funds back to your account on a weekly cycle.
Which countries do you offer COD shipping to?
We currently offer COD fulfillment to Malaysia, Thailand, Indonesia, Vietnam, the Philippines, Hong Kong, and Taiwan in Southeast Asia, plus Saudi Arabia and the UAE in the Middle East. Coverage is expanding. Contact us for the latest country list and carrier options per market.
How does the COD payment settlement work?
When your customer pays the courier on delivery, the local carrier partner collects and pools the payments. We settle collected funds to your account on a weekly cycle, with flexible settlement options available for high-volume merchants. Online account statements let you track every COD collection in real time.
What happens if a customer refuses a COD package?
Refused packages (return to origin) are a normal part of COD commerce. We track RTO rates per country and per product category so you can adjust your ad targeting and product selection. Refused packages return to our warehouse for restocking or re-dispatch. Typical RTO rates in Southeast Asia range from 8-15% depending on market and product type. The data we provide helps you bring that number down over time.
How much does COD fulfillment from China cost?
COD service fees are based on destination country, package weight, and COD collection amount. Contact us for a custom quote based on your specific product and market mix. Storage is $0.49 per CBM per day with the first 30 days free. There are no receiving fees and no minimum volume requirements.
Can I run COD alongside prepaid orders from the same warehouse?
Yes. Many of our merchants run COD for Southeast Asia and the Middle East while simultaneously fulfilling prepaid Shopify orders to the US and FBA replenishments to Amazon. One warehouse, one stock pool, multiple sales channels. Your inventory doesn't need to be split across different locations.
What payment methods do your COD couriers accept?
Depending on the destination country, our local courier partners accept cash, POS card payments, and mobile wallet payments (GCash in the Philippines, GoPay in Indonesia, MoMo in Vietnam, PromptPay in Thailand, STC Pay in Saudi Arabia, and others). Offering multiple payment options at delivery reduces refusal rates and increases successful collection.
Is COD fulfillment suitable for dropshipping from China?
Yes. COD is one of the most common models for China-to-Southeast-Asia dropshipping. You run ads, customers place orders, we pick and ship COD from Shenzhen. The courier collects payment on delivery. Many of our COD merchants started as dropshippers and scaled into branded operations using the same warehouse and the same COD infrastructure.
Ready When You Are

Stop losing sales to a checkout page
your customers don't trust.

One conversation. We'll map your target markets, estimate your per-order COD costs, and build a settlement plan that turns cash-at-the-door into revenue in your account every week.

30 days free storage. Zero receiving fees. No minimums. Custom COD quote within 24 hours.

15 years in Shenzhen
9 COD countries
Weekly settlement
SF, Taqbin, YTO carriers
Cash + POS + Wallet
30 days free storage